Frequently asked questions

Your passport and a valid driving licence. Licences in Latin script are accepted directly; if yours is in another alphabet, bring an international driving permit alongside it. Nothing needs to be uploaded in advance, you only enter the document numbers when you book.

Renters must be between 24 and 65 years old and hold a valid driving licence. We record the licence on the contract at handover.

Two days. There is no hourly or single-day rate, which keeps the daily price low for everyone. If you need a car for a few hours, message us and we will suggest a transfer instead.

During summer and public holidays the popular SUVs go first, so a week ahead is comfortable. Outside peak season a day or two is usually enough, and same-day bookings are often possible if the car is free.

Yes. Add the second driver when you book or tell us at handover, and their licence is recorded on the contract at no extra cost. Anyone not named on the contract is not covered by the insurance.

Insurance, VAT and standard running costs are already inside the daily rate. Nothing is added at the counter. Optional extras such as a child seat or an upgraded insurance tier appear as separate lines in the summary before you pay.

Longer rentals cost us less to service, and we pass that on. There are three published tiers: 2 to 7 days, 8 to 21 days, and 22 days or more. The correct tier is applied automatically, and rentals over three weeks are priced individually, so send us your offer.

A 30% prepayment of the rental total confirms the car, and it counts toward your total. The balance is paid at handover in cash or by card. If you prefer, you can pay the whole rental online, or nothing at all and settle everything on arrival.

Yes, and it is refundable. Depending on the class it is between 200 and 1000 AZN, shown on every car's page. We block it at handover and release it after the car comes back undamaged and without traffic fines.

Basic insurance is included in every rental. At checkout you can move up to medium coverage for 10 AZN a day, which lowers your excess, or full coverage for 20 AZN a day, which removes it for the usual damage cases. Deliberate damage, drink driving and off-road use are never covered.

Cards online, and cash or card at handover. Company rentals can be invoiced against a bank transfer, just tell us the details when you book.

Yes. Free cancellation up to 24 hours before pickup, with the deposit returned in full. Inside 24 hours the deposit covers the car we held for you. Date changes are free whenever the car is available on the new dates.

We meet you inside the arrivals hall at Heydar Aliyev Airport, terminal 1 or 2, for 25 AZN per leg. Hotels, private addresses and the railway station in Baku cost 15 AZN per leg. Picking the car up at our office on Şəfaət Mehdiyev 96D is free.

Enter your flight number when booking and we track it. If you land late, your car and our agent wait, and there is no waiting charge. If the flight is cancelled, message us and we will move the booking.

In 24-hour periods from the pickup time, not by calendar date. A car taken on 24 July at 12:00 and returned on 25 July at 15:00 counts as two days: the first 24 hours end at 12:00, and the return runs three hours past them. The first two hours of any overrun are free — return that same car by 14:00 and you pay for one day. Beyond the two hours the started day is charged in full, because the car cannot be re-let for the rest of it. There is no hourly tariff and no separate late fee: the count is the whole rule, and you see it on the booking summary before you pay.

Same to same. The fuel level is recorded when you take the car, and the car comes back at that same level. If it is short, we charge the missing fuel at the market rate plus a refuelling service fee. Fuel returned above the recorded level is not refunded.

250 km a day. Distance beyond the allowance is charged separately, so if you are planning a long route such as Gabala, Sheki or Lankaran, tell us before you book and we will price it up front.

No. Our cars stay inside Azerbaijan, and crossing into Georgia or any other country is not permitted. Travelling between cities inside the country is of course fine.

Please do not. Every car goes out clean for the next traveller, and a car that comes back smelling of smoke needs a deep clean, which is charged. The same goes for pets travelling loose; tell us in advance and we will fit a cover.

Yes. City transfers, airport runs, day trips and corporate hire are all available with an experienced local driver. Message us on WhatsApp with your dates and route and we will quote it.